Terms of service

Last updated: November 14, 2026

SUMMARY

Welcome to Sufirona! The terms “we,” “us,” and “our” refer to Sufirona. Sufirona operates this store and website, including all related information, content, features, tools, products, and services, to provide you with a personalized shopping experience (the “Services”). Sufirona uses Shopify technology, which enables us to provide these Services.

The following terms and conditions, together with the policies mentioned herein (the “Terms and Conditions” or the “Terms”), describe your rights and responsibilities when using the Services.

Please read these Terms and Conditions carefully, as they include important information about your legal rights and cover aspects such as warranty exclusions and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree to these Terms or the Privacy Policy, you must not use or access our Services.

SECTION 1: ACCESS AND ACCOUNT

By accepting these Terms, you declare that you are at least the age of majority in your country of residence.

To use the Services, including accessing our online store or purchasing our products, we may request certain information from you, such as your email address and your billing, payment, and shipping details. You represent that all information you provide to our store is accurate, up-to-date, and complete.

You are solely responsible for maintaining the security of your account credentials and all activity conducted through your account.

SECTION 2: OUR PRODUCTS

We strive to accurately represent our products in our online store. Please note that product colors or appearance may vary depending on the device you are using and its settings.

All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time.

SECTION 3: ORDERS

By placing an order, you are submitting an offer to purchase. Sufirona reserves the right to accept or reject your order for any reason and at its sole discretion. Your order will not be considered accepted until Sufirona confirms its acceptance. We must receive and process your payment before accepting the order. Please review your order carefully before submitting it, as Sufirona may not be able to process cancellation requests once the order has been accepted.

Your purchases can only be returned or exchanged in accordance with our Returns and Refunds Policy, including your statutory right of withdrawal.

You declare that your purchases are intended for personal or domestic use and not for commercial resale.

SECTION 4: PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price applicable to a product will be the price in effect at the time the order is placed, as indicated in the order confirmation email. All prices are shown in euros (EUR) and include applicable VAT.

You agree to provide current, complete, and accurate purchase, payment, and account information.

SECTION 5: SHIPPING AND DELIVERY

All delivery times stated in our Shipping Policy are estimates. We are not responsible for delays caused by shipping companies or circumstances beyond our reasonable control. Once the product is handed over to the carrier, the risk of loss passes to you, without prejudice to your statutory rights as a consumer.

SECTION 6: INTELLECTUAL PROPERTY

All content on our Services, including trademarks, text, images, and graphics, is the property of Sufirona or its licensors and is protected by applicable intellectual property laws. Its reproduction, distribution, or modification is prohibited without our prior written consent.

SECTION 7: OPTIONAL TOOLS

We may provide you with access to third-party tools as part of the Services, over which we have no control or supervision. Your use of these tools is at your own risk and is not covered by any warranty from us.

SECTION 8: LINKS TO THIRD PARTIES

Our Services may contain links to third-party websites. We are not responsible for examining or evaluating the content or accuracy of those sites. Accessing them is at your own risk.

SECTION 9: RELATIONSHIP WITH SHOPIFY

Sufirona uses Shopify technology, which allows us to provide you with the Services. However, purchases you make in our store are made directly with Sufirona. By using the Services, you acknowledge that Shopify is not responsible for any aspect of sales between you and Sufirona.

SECTION 10: PRIVACY POLICY

All personal data we collect through the Services is subject to our Privacy Policy, and certain information may also be subject to Shopify's Privacy Policy. By using the Services, you acknowledge that you have read both policies.

SECTION 11: COMMENTS AND SUGGESTIONS

If you send us ideas, suggestions, opinions, or other content (“Comments”), you grant us a perpetual, worldwide, royalty-free license to use such content for any purpose, including commercial use. You represent that your Comments do not infringe the rights of any third party or contain any illegal content.

SECTION 12: ERRORS AND INACCURACIES

Occasionally, there may be typographical errors, inaccuracies, or omissions related to product descriptions, pricing, or availability. We reserve the right to correct such errors at any time, even after we have received your order.

SECTION 13: PROHIBITED USES

You may only access and use the Services for lawful purposes. It is prohibited to, among other things: use the Services for illegal or malicious purposes; infringe our intellectual property rights or those of third parties; harass or harm others; transmit false or misleading information; send spam; impersonate another person or entity; or use automated tools to access the Services without authorization.

SECTION 14: RESOLUTION

We may terminate this agreement or your access to the Services at any time at our sole discretion. You will remain responsible for all outstanding amounts up to the date of termination.

SECTION 15: EXCLUSION OF WARRANTIES

The information presented in the Services is provided for general informational purposes only. We do not guarantee the accuracy, completeness, or usefulness of such information. Unless expressly stated otherwise by Sufirona, the Services and all products offered are provided "as is" and "as available." Nothing in this section limits your statutory rights as a consumer that cannot be excluded by law.

SECTION 16: LIMITATION OF LIABILITY

To the extent permitted by applicable law, Sufirona will not be liable for any indirect, incidental, or consequential damages arising from the use of the Services. Nothing in these Terms excludes or limits our liability for willful misconduct, gross negligence, or any other liability that cannot be excluded under applicable consumer protection laws.

SECTION 17: COMPENSATION

You agree to indemnify and hold harmless Sufirona and Shopify from and against any loss, damage, liability or claim arising out of (1) your breach of these Terms, (2) your violation of any law or the rights of third parties, or (3) your access to and use of the Services.

SECTION 18: DIVISIBILITY

If any provision of these Terms is deemed illegal, void, or unenforceable, such provision will be enforceable to the fullest extent permitted by law, without affecting the validity of the remaining provisions.

SECTION 19: WAIVER AND ENTIRE AGREEMENT

Our failure to exercise any right under these Terms will not constitute a waiver of that right. These Terms, together with the policies posted on this website, constitute the entire agreement between you and us regarding the Services.

SECTION 20: ASSIGNMENT

You may not assign or transfer this agreement or any of your rights or obligations without our prior written consent. We may assign or transfer these Terms without your consent.

SECTION 21: APPLICABLE LAW

For consumers who are habitually resident in the United States or the European Union, these Terms do not exclude the protection afforded by the mandatory consumer protection provisions of their country of residence. In all other respects, these Terms shall be governed by the laws of England and Wales, United Kingdom.

SECTION 22: CHANGES TO TERMS AND CONDITIONS

You can view the most up-to-date version of these Terms at any time on this page. We reserve the right to update, modify, or replace any part of these Terms by posting the changes on our website. Your continued use of the Services after the posting of changes will be deemed acceptance of those changes.